FAQ

Do you accept orders placed outside of the US?

We sure do!

When will my order ship?

Orders go out within 3-5 business days as each order is made to order—but often they ship much sooner!

How long will it take to receive my order?

US orders - about 5-10 business days.

Canadian Orders - about 7-15 business days

Worldwide orders - about 12-25 business days

What if I purchase expedited shipping? 

We do everything we can to get expedited shipping orders out sooner than 3 days but we can not guarantee it. So if purchasing 2-day shipping for a US order, please plan on it arriving within 3-6 business days.

Why was I charged a fee at delivery?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. 

You can usually calculate what this fee will be using an online VAT calculator.

How should I wash my t-shirt?

While the manufacturers do provide washing instructions, these do not necessarily take into account the added print on the garment. We suggest using the follow instructions when washing your garment:

*Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Only non-chlorine bleach, when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.*

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton.

High-temperature washes can fade and crack the print, and high-temperature dryer settings can shrink the garment, as well as damage the print.

If I buy one of these shirts will it make me smarter?

Probably not, but you will LOOK smarter and you may even learn something that inspires you to learn more!

What is this store's return and exchange policy?

All returns/exchanges must be submitted within 20 days of receiving the shirt.

If there was a mistake on our part, we will make it right.

We cannot exchange or accept returns without any defect or due to a wrong size being ordered, as each shirt is made to order.

How are shirts packed?

Each shirt is individually folded and packed into its own poly bag, then packaged into poly mailers for shipment.

What if something is wrong with my order?

If you have a problem with an order, please contact us directly at contact.smartapparel@gmail.com.